What We Collect and Why
When you open an account with us, we collect the information needed to run it — your name, contact details, and the credentials you set. When you deposit or withdraw through bKash, Nagad, or Rocket, we record transaction references so we can verify transfers and resolve
-
1
any payment queries you raise. We do not store your mobile wallet PIN or full wallet credentials; those stay between you and your payment provider. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure
-
2
and to understand how the lobby is used. This helps us flag unusual login attempts and show you content that matches your region. We share data only where law requires it or where a third-party processor handles a service on our behalf, such as payment routing
-
3
or identity verification. No data is sold to advertisers. Your information is processed in line with applicable data protection law, and your rights under that law apply to the extent your jurisdiction recognises them.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.