Reference

Terms That Govern Your Kirkia Account

These Terms & Conditions set out what you agree to when you open and use a Kirkia account. Access to our lobby and payment features — including deposits and withdrawals via bKash, Nagad, and Rocket — depends on your accepting these terms and confirming…

Applies to all account activitybKash, Nagad & Rocket coveredEligibility depends on local lawAccount holder responsibilityUpdates notified via account email
Kirkia Terms That Govern Your Kirkia Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Ask about a specific clause, flag a billing discrepancy, or dispute an account action — our chat team handles Terms & Conditions questions directly from the lobby.
Email Support For written records of your query or formal notices regarding account suspension, send us an email and we will respond with a reference number for your case.
Account Help Centre Log into your account and open the Help section to submit a terms-related ticket. Responses include a direct link to the relevant policy clause.
HOW WE OPERATE

Our Commitments Under These Terms

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We never store your bKash or Nagad PIN — transactions are completed inside the respective wallet app.

Data Handling

We collect only the data needed to verify your account and process payments. Your transaction history is retained for the period required by applicable financial compliance obligations.

Fair Dispute Process

If you believe a transaction was processed in error, raise it within 30 days. We review the wallet transfer record and the account log and respond in writing with our finding.

Term Updates

When we revise these Terms & Conditions, we notify you by email to your registered address at least 7 days before changes take effect, so you have time to review before they apply.

Common Questions About These Terms

They apply to every person who opens a Kirkia account. By registering, you confirm you have read the terms and that accessing our lobby is lawful under the rules of your region.

Access to Kirkia depends on your local law and eligible regions. It is your responsibility to check whether using this platform is permitted where you are located before opening an account.

No. Your account is for your personal use only. Allowing another person to log in or place transactions through your account breaches these terms and may result in your account being suspended.

Each deposit and withdrawal is subject to the amounts and limits shown in your account dashboard at the time. Payment processing rules for bKash, Nagad, and Rocket are detailed in the Payments section of your account settings.

We send a notification to your registered email address at least 7 days before any revision takes effect. The updated version is also posted in the Terms & Conditions page with the effective date marked.

Submit a ticket through the Help section of your account within 30 days of the transaction. Include your wallet reference number — from your bKash, Nagad, or Rocket app — so we can match it to our records.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.